Wellness Health Insurance is a foremost national Health Maintenance Organization (HMO) established to positively revolutionize healthcare financing and delivery in Nigeria. Her business is underwriting health risk of various groups and individuals based on sound insurance and risk management principles.
Wellness Healthcare Group aims to be Africa's leading provider of health and wellness products and services.
Our Mission Statement
Wellness Healthcare Group innovatively provides its clients with stress free access to quality care through our responsive and exceptional services.
Our Core Values
- Excellent customer service
Our Service Offerings
As an innovative HMO, we offer our customers a world of unique benefits because we know that our clients deserve only the best even beyond the basic healthcare cover. Some of these benefits include:
FlexibilityOur clients can change their hospitals/service providers every month while they can also upgrade their health plan benefits at any time during the policy period.
ConvenienceOur client’s member card offers them stress-free access to our national network of over 400 best-in-class primary, secondary and specialist hospitals even when they are outside their area of normal residence.
Continuous Engagement and InteractionThrough our Client Engagement Programme, our clients can benefit from regular updates about their health plan and have access to general health information. This programme has as its components monthly e-newsletter, on-site health talks and health checks; and short-message-service of topical health issues.
Seamless Referral SystemOur clients can take maximum advantage of the wide range of medical specialists available within and outside our network of service providers through our end-to-end referrals system.
24-hour Call Centre Service
Our hotlines provide you with round-the-clock access to us for enquiries about your scheme eligibility, plan benefits and hospital access issues thereby removing all barriers to quality care and service.
Enrollee Feedback Programme
Our feedback programme is designed to enable us feel our clients’ pulse so that they are better served.